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Unzip the support file to a location on your computer that you have easy access to.By default, the support file has a name like 192.168.111.1_support.tgz.
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A dialog box appears to tell you when the download is complete. Wait while your support file is downloaded from the Firebox. Click Browse to select the path on your computer where you want to save the support file.Click Support, located at the bottom-right corner of the window.Start WatchGuard System Manager and connect to your Firebox or XTM device.I haven't tried these instructions directly but they look reasonable. Copy these files over to your Ubuntu system.The important ones are ca.crt, client.crt, client.pem, and client.ovpn (note the client.pem maybe something else ending in.Windows XP: C:\Documents and Settings\\AppData\Roaming\WatchGuard\Mobile VPN\.Copy the files from the WatchGuard directory.Log in for the first time (this will make a number of files in the WatchGuard directory).Follow the instructions for installing their client.
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You will need access to a window computer that you can install their client on. Open Viscosity, go to the Viscosity menu and select “Preferences…”.The preferences window should appear.Here is what I did to get WatchGuard/Firebox SSL VPN working on Ubuntu 11.10: Getting the needed files You can import a connection into Viscosity by double clicking on a Viscosity connection bundle or OpenVPN configuration file, or by following the steps below: You can create a connection in Viscosity by manually configuring a connection, or by importing a connection from a bundle or OpenVPN configuration file. You may like to check with your VPN Provider to see if they offer this. In addition many workplaces and VPN Service providers provide customized versions of Viscosity that already contain all of your connections, allowing you to skip the steps below. Your VPN provider may provide you with the settings and files you need to manually enter into Viscosity, or a configuration file Viscosity can automatically import (see below). It is important to identify who your VPN provider is and obtain the details you need to setup your connection. Personal: If you are familiar with VPNs you may have setup your own OpenVPN server so you can access your home network, and/or to have the same benefits as using a VPN Service Provider.A list of VPN providers with Viscosity setup guides can be on our VPN Service Providers page. Most VPN Service providers provide a webpage or support site where you can obtain connection details. There are a number of reasons why you may want to subscribe to a VPN Service, including protecting your privacy and security while on public networks, accessing location restricted websites, and accessing blocked content due to restrictive censorship.
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